The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • Items usually ship within 5-7 days At this time, Up Up & Away Kites ships merchandise only to locations within the continental United States and not to international locations. Nor does Up Up & Away Kites ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • Return Policy
  • All Sales on Kites are Final! No Returns. Flags may be returned for a full refund (not including shipping) under the following conditions: 1.) The flag has not been used. 2.) The flag must be shipped back for return within 10 days of receipt.